In accordance with the Digital Personal Data Protection Act, 2023 (India) and the General Data Protection Regulation (GDPR - EU), users and business partners have the right to request deletion of their personal information stored with Triposta.
This page provides a transparent process to submit such requests and understand how data deletion is handled.
1. Eligibility
You may submit a data deletion request if you have previously:
- Submitted an inquiry or form via our website
- Communicated with Triposta via email or WhatsApp
- Subscribed to our marketing updates or newsletters
- Engaged with Triposta as a business partner or travel agency
2. Data Covered
The following personal information may be deleted upon request:
- Name, business name, and contact details
- Email ID and phone number
- Inquiry or form submission data
- Newsletter or marketing subscription data
- Any other voluntarily submitted details
Certain business records (e.g., invoices, communications for tax or legal compliance) may be retained as required by law.
3. How to Submit a Deletion Request
To request deletion of your personal data, please contact us via email at:
Include the following details in your request:
- Your full name and business name (if applicable)
- Email ID and/or phone number used for communication
- A brief note requesting deletion of your data
Once received, we will verify your identity and confirm completion of the deletion process within 30 days.
4. Verification Process
To ensure data protection and prevent unauthorized deletion requests, Triposta may:
- Request proof of identity or business affiliation
- Confirm your ownership of the email or phone number
Verification is mandatory before processing any deletion request.
5. Data Retention Exceptions
Certain data may continue to be retained securely even after a deletion request if:
- It is necessary for legal, accounting, or compliance purposes.
- It is required to resolve ongoing business transactions or disputes.
6. Contact Information
For all data protection and deletion-related inquiries, please reach out to:
Data Protection Officer (DPO)
Triposta
Email: support@triposta.com
Website: https://triposta.com
Registered Office: Chennai, Tamil Nadu, India
7. Acknowledgment
By submitting a deletion request, you acknowledge that:
- Your data will be permanently removed from active systems, except where retention is legally necessary.
- Some backups or archived data may take up to 60 days to be fully purged.
Triposta is committed to transparency and compliance in all data protection matters.